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Send us your feedback

Our Customer Care Team would love to hear from you! We welcome any questions, concerns or comments you may have, along with any tips or testimonials. As pet lovers ourselves. we realize how important your pets are to you.

In responding to your inquiries. we look for opportunities to expand your understanding of pet nutrition. Our goal is to give you honest and complete answers in order to provide you with a peace of mind and confidence in our company and our brands. Our Customer Care Team is dedicated to providing you with a positive and informative Champion Petfoods experience.

Contact Customer Care

The FAQ sections of our website contain comprehensive answers to many questions, and may have the information you are looking for.


11403-186 STREET NW
T5S 2W6
(780) 784.0300

(780) 784.0338
MONDAY - FRIDAY 7:00 A.M. - 5:00 P.M. MST
SATURDAY 8:00 A.M. - 5:00 P.M. MST

Contact Acana Customer Care

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Call Acana Customer Service

Acana Customer Service can be reached Monday - Friday 7:00 A.M. - 5:00 P.M. and Saturday 8:00 A.M. - 5:00 P.M. MST (UTC -6)

Toll Free (within North America) - 1-877-939-0006

Phone - 1-780-784-0300

Fax - 1-780-784-0338

We look forward to speaking with you and love receiving feedback from our customers!

Thank you for your submission

Thank you for taking the time to contact the Customer Care department at Champion Petfoods. Your questions and feedback are important to us, and we will reply to your email within 3 business days. The FAQ sections of our website contains comprehensive answers to many questions, and may have the information that you are looking for in the meantime.