"Dogs are miracles with paws" - Susan Kennedy | Envy in pennsylvania.

Frequently Asked Questions

We know ACANA pet foods are different, so we bet you have a few questions. Learn more about what’s in our foods, how they’re made, and our plans for the future. Your peace of mind is paramount to us, so if your question is not answered in the FAQ section below, or if you have questions about our Biologically Appropriate foods and how we make them, please contact our Customer Care Team.

FAQ Sections

New Acana Singles

    • Q. Why did you change the Singles foods?

      Our Research and Innovation team is constantly looking for ways to enhance our foods using our Biologically Appropriate mandate to guide us. We enhanced our Singles foods by increasing the meat inclusions and shortening the ingredient panel.

      To simplify Singles, we minimized the number of fruit, vegetable, and botanical ingredients relative to our other ACANA diets. This makes ACANA Singles an excellent choice for healthy dogs with food sensitivities.

    • Q. What are the changes to ACANA Singles?

      We’ve enhanced ACANA Singles in the following key areas:

      • 60 percent MEAT: With an additional 10 percent meat content, Biologically Appropriate ACANA Singles diets feature more meat than ever.
      • INCREASE IN PROTEIN: Dogs benefit from a high-protein diet, and the additional meat content has resulted in a protein increase from 27 percent to 31 percent.
      • REDUCTION IN CARBOHYDRATES (25 percent): A dog’s natural diet would contain few if any carbohydrates. With more meat than our previous formulations, the carbohydrate content in ACANA Singles has been reduced from 30 percent to 25 percent.
      • LOW IN DIETARY STARCH AND SUGARS: Helps promote stable blood-sugar levels.
      • FEWER INGREDIENTS: With less variety in our fruit and vegetable ingredients, our new ACANA Singles are formulated to meet the unique needs of healthy dogs with food sensitivities.
      • Maximum of four SUPPLEMENTS: ACANA’s rich meat and WholePrey inclusions supply nutrients naturally, limiting the need for synthetic supplementation.

      Q. WHY DID YOU INCREASE THE MEAT CONTENT?

    • Whenever we enhance our diets it is to make them more Biologically Appropriate. Dogs have evolved to efficiently derive energy from animal proteins and fats; therefore, we focus on making meat-based diets. We increased the meat content in our ACANA Singles from 50 percent to 60 percent.

    • Q. You have two new ACANA Singles flavors. Tell me more.

      We have expanded our ACANA Singles line with two delicious new diets: Turkey & Greens and Beef & Pumpkin. Adding two new proteins to our Singles diets means more variety and options for healthy dogs with food sensitivities.

      ACANA Turkey & Greens:

      • Features turkey as the single protein source. Turkey is an easily digestible protein option that is a poultry alternative to duck. Turkey is a lean protein and has a great amino acid profile to meet all your dog’s nutritional needs. Turkey & Greens is formulated to meet the needs of dogs of All Life Stages and is a great option for healthy dogs with food sensitivities.

      ACANA Beef & Pumpkin:

      • Features beef as the single protein source. Beef offers another red meat option and is a great alternative to lamb. We are also able to choose lean cuts of beef to provide us with a lean protein. Beef & Pumpkin is formulated to meet the needs of dogs of All Life Stages and is a great option for healthy dogs with food sensitivities.

Health Questions

    • Q. Is the price increasing for the new diets?

      Although our new Singles diets have been enhanced with more meat than ever, the price has not increased.

    • Q. If my dog is allergic to chicken, will she react to turkey?

      Every dog is an individual and each dog’s set of allergies will be unique. Some dogs will be allergic to both chicken and turkey, while other dogs with a sensitivity to chicken will thrive on a turkey diet. Whether ACANA Turkey & Greens is a good choice for your dog depends on his or her individual preferences.

    • Q. Will I need to transition my dog to the new formulas?

      These diets are new formulas, so we recommend transitioning onto the new ACANA Singles diet if your dog eats our current Singles diets. Most dogs will be okay with a transition of 50/50 for a day or two.

      Dogs that are particularly sensitive may benefit from a longer transition onto the new formulas. We recommend starting with 25 percent of the new ACANA Singles with 75 percent of the previous ACANA Singles formulas, and gradually increasing the new diet over the course of a week.

    • Q. What dogs can eat ACANA Singles?

      Our ACANA Singles diets are appropriate for All Life Stages (see the following FAQ for more information regarding large-breed puppies). With the shorter ingredient panel, featuring a single protein source, they are an ideal choice for healthy dogs with food sensitivities.

    • Q. Can I feed ACANA Singles to my large breed puppy?

      While our ACANA Singles foods are appropriate for small- and medium-breed puppies, the only Singles diet we recommend for a large-breed puppy is Duck & Pear. Large- and giant-breed puppies take longer to reach their full adult size and have slightly different nutritional needs compared to small- and medium-breed puppies. AAFCO (Association of American Feed Control Officials) has established a maximum calcium content for large-breed puppies to be 1.8 percent on a dry matter basis. Small- and medium-breed puppies, however, can do well on foods with a higher calcium content, up to a maximum of 2.5 percent on a dry matter basis.

    • Q. Why did you change the format of your feeding guide?

      The enhancements to the Singles formulas have given us the opportunity to re-evaluate our packaging and feeding guides. Based on feedback from Pet Lovers, we understand it can be difficult to discern how much to feed your dog, especially if they are in between the weights that were provided on our feeding guide. We have changed our feeding guide to a range that makes it easier for Pet Lovers to decide how much to feed.

Ingredients

    • Q. Why do the new ACANA Singles contain up to four supplements?

      Every time we enhance our foods, we revaluate the nutritional make up of each diet. After changing ingredients or adjusting the amount of current ingredients, our new foods undergo an assessment at our Research and Innovation centre. Only then will we add supplements if necessary to ensure our foods are complete and well-balanced. As all life stages foods, it is important that there are ample vitamins and minerals for growing puppies to thrive on. We have included some information on each supplement found in our various Singles diets below:

      • Vitamin A acetate: A natural form of Vitamin A, which is often found in fish oil, liver, and eggs. Vitamin A is essential for growth and development, and deficiencies can lead to night blindness, abnormal growth, poor skin and coat, and reproductive failure.
      • Zinc proteinate: Zinc is found in red meats and poultry. It is essential for skin and coat health, brain function, eyesight, and skeletal development. It is also a great antioxidant.
      • Copper proteinate: Copper is often found in dark, leafy greens, liver, and fish. It is needed for a variety of different processes in the body, including bone formation and absorption of iron. Copper is also an antioxidant. When supplemented, we use a chelated form of copper and copper protienate, which is more easily absorbed in the body.
      • Riboflavin: It is also known as Vitamin B2 and is commonly found in organ meats, such as the liver, heart, and kidney. Vitamin B2 is great for skin and coat health. Riboflavin is involved in essential biochemical reactions in the body such as the production of energy from fat.
      • Calcium pantothenate: This is a form of water-soluble Vitamin B5 and is commonly found in the heart and liver. It is essential to synthesize coenzyme-A, which is important in energy metabolism and in the synthesis of fatty acids, cholesterol, and acetylcholine.

      Q. Why do Singles include pollock oil?

    • Our pollock oil is sourced from wild-caught fish off the coast of Alaska. Pollock oil is a great source of Omega-3 fatty acids, low in Omega-6 fatty acids, and is beneficial for skin and coat health. Omega-3 fatty acids have anti-inflammatory properties to support a healthy gastrointestinal system and overall systemic health.

      Our ACANA Singles are formulated for All Life Stages and are an excellent option for puppies. DHA, which is an Omega-3 fatty acid found in pollock oil, is extremely important for brain development in young puppies. Not all meats are rich in this fatty acid, so we add it to ensure our foods are balanced.

    • Q. Why has sea salt been added to all the Singles?

      Whenever changes to the formulas are made, it impacts the levels of minerals that will be present naturally from our ingredients. We have only added salt to Singles diets that did not have enough naturally occurring sodium to meet minimum AAFCO requirements.

      What are the benefits of sea salt?
      Many salts contain minerals that our diets don’t need, as most of our minerals come from our ingredients naturally. We use sea salt since it is a very pure form of salt, without any extra minerals we don’t need.

    • Q. What is pea starch?

      One factor that influences the consistency of kibble appearance is starch content, since starch is integral to the structural integrity of kibble. During cooking, starch gelatinises, puffs up, and holds the kibble together. Peas also contain a significant amount of plant protein, so we choose to use pea starch as a large component of our pea inclusion. This gives us the benefit of the pea starch for kibble structure and the ability to decrease plant protein content. This way, the majority of the protein you see on the Guaranteed Analysis is from the meat content, not the vegetables.

Guaranteed Analysis

  • Q. Why did you increase the protein content to 31 percent from 27 percent?

    High-protein diets are Biologically Appropriate for all breeds of dogs. Numerous studies over the years have conclusively proven that concerns over high-protein diets are completely unfounded.

    Dogs are evolved to efficiently derive energy from animal proteins and fats, not the carbohydrates and grains that make up the majority of many conventional pet foods. Protein levels in all ACANA Singles diets are safe for all breeds and activity levels.

    Because of the protein increase in ACANA Singles, we decreased the carbohydrate content to 25 percent from 30 percent.

    For more information about protein, visit the Research section on our website and read the following papers: https://www.championpetfoods.com/research/

  • Q. Why have dietary starch and sugars been added to the Guaranteed Analysis?

    Instead of calculating the glycemic load of our new ACANA Singles diets, we have chosen to measure dietary sugars and starch. Higher-carbohydrate diets will have higher dietary sugar and starch, which can result in blood-sugar spikes. ACANA Singles are low in dietary starch and sugars to help keep blood-sugar levels stable.

  • Q. Why has glucosamine decreased?

    The values for glucosamine have decreased in our Guaranteed Analysis because lab testing of what is naturally occurring in our fresh and raw meat inclusions is extremely variable. Lab methods typically measure synthetic versions of this compound, so achieving a reliable test can be difficult. We are constantly re-evaluating our testing procedures to ensure Pet Lovers are provided with the most accurate information possible.

    Until there are better testing procedures for determining the glucosamine content in fresh or raw meats, we only feel comfortable guaranteeing the amount in our dried meat inclusions.

  • Q. Why is chondroitin no longer included?

    Chondroitin, although still present in ACANA Singles foods, has been removed from the Guaranteed Analysis. The current testing method for chondroitin is extremely variable and not an accurate reflection of what naturally occurs in our diets. It is important to note that chondroitin is still present, but we cannot guarantee a minimum amount.

  • Q. Where are your vitamins and minerals sourced from?

    All our minerals for our DogStar Kitchen are produced and sourced in the U.S. Our trace minerals are all chelated. We use this form of organic minerals because they are much more bioavailable to the animals. Our trace minerals are chelated with an amino acid which is naturally part of other proteins in the animal’s diet as well.

    Vitamins in ORIJEN and ACANA come primarily from the ingredients themselves, rather than synthetic supplementation. If vitamins are required in the food to meet AAFCO regulations, we source from the U.S., Canada, Germany, or France. The suppliers in these countries adhere to ISO 9001 as well as FAMI QS quality designations to ensure the quality of the finished product.

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OUR ACANA FOODS AND TREATS

  • ACANA Heritage

    ACANA Heritage foods are a celebration of our longstanding commitment to making Biologically Appropriate foods from Fresh Regional Ingredients. Rich in meat protein, ACANA Heritage foods feature regionally sourced free-run poultry, freshwater fish, and heritage meats. Prepared exclusively in our award-winning Kentucky DogStar Kitchen, ACANA Heritage offers a taste experience your dogs will love.

  • ACANA Regionals

    Regionally inspired and Biologically Appropriate, ACANA Regionals feature the rich diversity of fresh ingredients produced across Kentucky’s fertile prairies, meadows, and ranchlands. Protein-rich ACANA Regionals are made with a full 70 percent of ranch-raised meats, free-run poultry and eggs, wild-caught fish, and sun-ripened fruits and vegetables. Made exclusively in our kitchen in Auburn, Kentucky, ACANA Regionals are guaranteed to keep dogs and cats happy and healthy.

  • ACANA Singles

    Limited ingredients shouldn’t mean less meat for your diet-sensitive dog. That’s why we make four richly nourishing, single-protein foods especially for diet-sensitive dogs. ACANA Singles are full of meat, including Suffolk lamb, Muscovy Duck, Yorkshire Pork and Atlantic Mackerel, all in WholePrey ratios that supply nutrients naturally, eliminating the need for synthetic vitamins and amino acids. ACANA Singles feature local fruits, vegetables, and botanicals to promote digestive health, healthy blood-sugar levels, and peak physical conditioning. Prepared to our Biologically Appropriate and Fresh Regional Ingredient standards in our DogStar Kitchen, ACANA Singles keep your dog happy, healthy, and strong.

  • ACANA Treats

    Perfect for all dogs, including those with diet sensitivities, ACANA Singles dog treats are limited ingredient and Biologically Appropriate. Featuring a single animal protein and made with WholePrey ratios that include organs and cartilage, these delicious and nourishing treats are formula-matched to ACANA Singles dry foods, featuring the same fresh meats, poultry, and fish. ACANA Treats are gently freeze-dried to lock in all the natural goodness and taste of our Fresh Regional Ingredients.

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Ingredients

  • Q. What is apple fiber?

    Apple fiber is a soluble fiber that helps slow digestion. It also aids in healthy stool composition.

  • Q. What is broth?

    Broth is made by adding water to bones, marrow and tendons and cooking them to extract the nutrients that are part of a Biologically Appropriate diet. Broth is a great source of protein, vitamins, and minerals.

  • Q. What is natural chicken or pork flavor?

    Our natural flavors are made from the livers of chicken, pork, and lamb. Our natural-flavor ingredients are chosen to match a protein source from the food (a chicken-based diet will have natural chicken flavor), providing both a highly digestible source of protein and a boost of flavor.

  • Q. Why have values for glucosamine decreased in ORIJEN and ACANA diets?

    The values for glucosamine have decreased in our Guaranteed Analysis because lab testing of what is naturally occurring in our fresh and raw meat inclusions varies. We are continually re-evaluating our testing procedures to ensure we provide Pet Lovers with the accurate information. The glucosamine present in our diets will most likely be higher than what is declared. Until there are better testing procedures for determining the glucosamine content in fresh or raw meats, we only feel comfortable guaranteeing the amount in our dried-meat inclusions.

  • Q. Why has chondroitin been removed from ACANA diets? Why is chondroitin still listed in ORIJEN?

    The current testing method for chondroitin is variable. It is important to note that chondroitin is still present in ACANA diets, but we chose not to guarantee a minimum amount and therefore not to list it in the Guaranteed Analysis. ORIJEN has a higher overall meat content which makes the testing for chondroitin in our ORIJEN diets more accurate. For this reason, we kept chondroitin on the Guaranteed Analysis for our ORIJEN foods.

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BIOLOGICALLY APPROPRIATE

  • Q. What does WholePrey mean?

    Nature matched the nutrients in whole animals to perfectly meet your dog or cat’s biological needs. ACANA WholePrey represents the evolution of ACANA foods by incorporating meats, organs, and cartilage in ratios that mirror the natural diet, and eliminating the need for long lists of synthetic ingredients. For more information on WholePrey, visit Biologically Appropriate.
  • Q. Why do ACANA foods contain botanicals?

    In the wild, dogs and cats instinctively graze on plants and grasses. ACANA is designed to match the natural diet as closely as possible. Botanicals are a part of the natural diet for all cats and dogs, and play an important role in bridging the gap between good health and peak conditioning.

  • Q. What’s the difference between ORIJEN and ACANA foods?

    While there are key differences between ACANA and ORIJEN, both foods reflect our belief in the importance of providing diets that are Biologically Appropriate, using Fresh Regional Ingredients that are Never Outsourced for any part of the cooking or packaging. When comparing ORIJEN and ACANA, ask the three meat questions:
    How much meat? ORIJEN has 85-90 percent meat while ACANA foods have 60-75 percent.
    How fresh? ORIJEN foods have two-thirds fresh meats and ACANA’s have one-half fresh.
    How many meats? ORIJEN foods have up to 10 meats while ACANA foods feature up to five. Put simply, both ORIJEN and ACANA foods mimic the natural diet of your dog or cat with high fresh-meat inclusions. Although lower in protein and meat content than ORIJEN, ACANA provides an outstanding value and price point that makes Biologically Appropriate dog and cat foods accessible to a wide range of Pet Lovers.

  • Q. ARE ACANA foods supplemented with amino acids, VITAMINS, OR MINERALS?

    ACANA foods feature WholePrey ratios of fresh muscle meat, organs, and cartilage in ratios that mirror natural diets and eliminate the need for long lists of synthetic ingredients. Organ meats are a concentrated and natural source of virtually every nutrient your dog or cat needs to thrive, including all essential vitamins, minerals, healthy fats, and vital amino acids. Organ meats such as kidney, liver, and tripe are loaded with minerals such as iron, copper, magnesium, and iodine, and provide important fat-soluble vitamins A, D, E, and K, all of which nourish dogs and cats as nature intended. This is why you will find essential amino acids, or minerals like calcium and phosphorus, on the guaranteed analysis or typical analysis but not on the ingredient list.

  • Q. What is the source of ACANA’s glucosamine and chondroitin? is it supplemented?

    ACANA contains 60-75 percent meat, poultry and fish ingredients in WholePrey ratios — meaning we include fresh meat, organs, and cartilage, just as Mother Nature would. Our fresh meats and cartilage in particular are high sources of natural glucosamine. That’s why glucosamine is listed on the guaranteed analysis but not on the ingredient list.

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Fresh Regional Ingredients

  • Q. Where do you source your ingredients?

    We choose our ingredient partners carefully and set quality and nutritional standards to meet our own food standards. In Kentucky and other areas of the United States, we’re connected to regional farmers, ranchers, and fishermen whose values match our own, and who we are proud to name. Fruit, vegetable, and botanical ingredients are of table quality, and all meat ingredients are sourced from federally inspected facilities that only accept animals meant for human consumption. We do not use GMO ingredients. Visit our website to learn more about our trusted suppliers of Fresh Regional Ingredients

    Q. ARE THE INGREDIENTS USED IN YOUR KENTUCKY-MADE FOODS GMO-FREE?

    Yes. We do not use GMO ingredients.

    Q. are ACANA ingredients human grade?

    The fresh meats, meat meals, and fat ingredients – every animal ingredient we use – are produced exclusively from animals that have been sourced from federally inspected facilities. All fruits and vegetables used in ACANA foods are of table quality.
  • Q. Fresh or raw – What’s the difference?

    FRESH: The only way we preserve our fresh meats is through refrigeration – no preservatives. RAW: We flash-freeze our fresh meats at peak season to lock in their natural goodness – no preservatives. Unlike some pet foods, ACANA is made with regional meats that are delivered FRESH or RAW from trusted suppliers and are a key factor in the superior palatability and feeding performance of ACANA.

  • Q. Do ORIJEN and ACANA dog and cat foodS contain any ingredients from China?

    1. We do not use and do not source any ingredients from China, including vitamins or minerals. We are 100% China-free.
  • Q. Does ACANA contain Ethoxyquin?

    No. Champion’s ingredients and foods are never preserved with ethoxyquin or any other chemical preservative. Ethoxyquin is typically used as a preservative in fish ingredients and is commonly found in fish ingredients produced in North America. Champion uses two kinds of fish ingredients – FRESH or RAW fish, and fish meals.
    FRESH or RAW FISH | Our fresh fish is wild and sustainably caught and our only method of preservation is through refrigeration – without preservatives. Our fish is flash-frozen at peak season to preserve its natural goodness. Our FRESH or RAW fish never contain ethoxyquin.
    FISH MEALS | Ethoxyquin preservatives are common throughout the fish meal supply chain, so we work directly with our fish meal suppliers (no brokers or middlemen) and pay them a premium to have our fish meals preserved with our proprietary blend of Vitamin E with botanical extracts. Our fish meals are never preserved with ethoxyquin.

  • Q. Does ACANA contain ETHOXYQUIN?

    No. Champion’s ingredients and foods are never preserved with ethoxyquin or any other chemical preservative. Ethoxyquin is typically used as a preservative in fish ingredients and is commonly found in fish ingredients produced in North America. Champion uses two kinds of fish ingredients – FRESH or RAW fish, and fish meals.
    FRESH or RAW FISH | Our fresh fish is wild and sustainably caught and our only method of preservation is through refrigeration – without preservatives. Our fish is flash-frozen at peak season to preserve its natural goodness. Our FRESH or RAW fish never contain ethoxyquin.
    FISH MEALS | Ethoxyquin preservatives are common throughout the fish meal supply chain, so we work directly with our fish meal suppliers (no brokers or middlemen) and pay them a premium to have our fish meals preserved with our proprietary blend of Vitamin E with botanical extracts. Our fish meals are never preserved with ethoxyquin.

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NEVER OUTSOURCED

  • Q. Who makes ACANA’s foods and where are they made?

    The fresh meats, meat meals, and fat ingredients – every animal ingredient we use – are produced exclusively from animals that have been sourced from federally inspected facilities. All fruits and vegetables used in ACANA foods are delivered fresh and whole. ACANA foods are made exclusively by Champion Petfoods. We cook our own foods in our very own kitchens – we don’t make foods for other companies and we don’t allow our foods to be made by anyone else. Many dog and cat food brands are owned by marketing companies that outsource their food production to third-party factories, which make many different foods for many different companies. We prepare ORIJEN and ACANA in our own kitchens where we control every detail, from recipe development and food safety to ingredient sourcing and food production. When you choose ORIJEN or ACANA, you can be confident your dog and cat’s food has been prepared with care and attention.

  • Q. Do you make canned food?

    Making canned food is a very different production process, and almost all canned pet foods in North America are made in one of two very large canning companies. While we could easily follow the industry model and have ACANA cans produced for us, we’re not comfortable with the idea of having ACANA made outside our own facilities. Therefore, we have no plans to make ACANA in cans. You may want to consider our ORIJEN Freeze-Dried Food – an excellent alternative to canned foods. Unlike some canned foods, ORIJEN Freeze-Dried Foods are made with authentically fresh ingredients, contain 90 percent of FRESH or RAW meats, and are prepared without cooking so they fully retain all the natural taste and goodness of our Fresh Regional Ingredients.

  • Q. Do you perform any type of animal testing?

    Our position on animal testing is simple – we only conduct tests that we would allow our own companion dogs and cats to participate in. We perform various research trials such as palatability tests (taste), digestibility testing (through stool analysis only), and AAFCO feeding trials. If it’s not OK for our own dogs and cats, then it’s not OK for any other dogs and cats.

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FOOD SAFETY AND DOGSTAR KITCHENS

  • Q. TELL ME ABOUT YOUR FOOD SAFETY.

    All meat is sourced from federally inspected facilities that only accept animals meant for human consumption. Our kitchens follow the internationally recognized Hazard Analysis and Critical Control Points (HACCP) preventive approach to identifying and responding to hazards at every stage of the food chain. Our Quality Assurance department follows protocols for testing from the time ingredients enter our kitchen, through production and packaging. Technicians sample the product and send it to internationally recognized, third party–accredited laboratories for testing. Every sample is subjected to pathogen evaluation before release and shipment. No product is released to be shipped until all tests for food safety are confirmed to be favorable.

  • Q. Tell me about your OTHER awards and certifications.

    Our DogStar Kitchen has received several significant certifications and awards. DogStar surpassed organizations in both human and animal food industries to win the inaugural 2017 Global Markets Programme Award from the Global Food Safety Initiative (GFSI). This recognition is one of the highest food-safety achievements in the world. We have achieved the internationally recognized Safe Quality Food (SQF) and Safe Feed/Safe Food (SFSF) certifications. DogStar scored a remarkable 98 percent in the audit. Our state-of-the-art DogStar Kitchen also won a prestigious Design-Build Institute of America (DBIA) Award – the first pet food facility in the world to receive such an accolade. Our DogStar ACANA foods won the American Choice Award, a 100 percent consumer-voted award among more than 1,500 brands, for Best Brand in the Specialty Pet Food category. To learn more, visit the Awards section of our Champion Petfoods website.

  • Q. What is the First Alert Pet Food Recall Program?

    Champion Petfoods is proud to be a member of the First Alert Pet Food Recall program. This is a voluntary effort consisting of a coalition of responsible pet food producers who agree to alert Pet Lovers in the event any product is involved in a recall. We are committed to the safety of our foods and to the well-being of cats and dogs and the people who love them. In the unlikely event that one of our foods is recalled, we will contact you immediately with information regarding the affected products, the reason for the recall, and any steps that you may need to take. We will post information on our website and will notify the appropriate regulatory agencies. If you are interested in this program, please email us with the subject FIRST ALERT PROGRAM. By doing this you indicate your willingness to have your contact information stored and accessed by Champion Petfoods to be used in the unlikely event of a product recall.

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PACKAGING AND FOOD STORAGE

  • Q. Storing your ACANA food

    Once opened, you can safely store ACANA food in its packaging by rolling the top of the bag down after each use. If you live in a humid climate, consider using an airtight container and simply put the entire bag of food in the container. Remember to wash your storage bin whenever you change out your bag of food to ensure that food buildup does not occur. Remember, too, to keep the lot number handy. You can find this information, as well as the Best Before date, on the back of the package near the top. Refrigeration of ACANA is not required. Rather than a garage with large temperature fluctuations, the best storage is in your home in a cool, dry place at room temperature.

  • Q. Best before dates

    The Best Before (BB) date is printed on the back of the bag at the top of the ACANA package along with our lot number and production information. Our BB dates should be read Day, Month, Year.

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FEEDING AND TRANSITIONING

  • Q. How do I transition my pet to ACANA foods?

    Unfortunately, dogs and cats are often fed the same food for a long period of time, which means a sudden food change makes it difficult for their digestive systems to adapt. That’s why it’s important to introduce new food gradually. Going slowly will give your dog or cat time to adjust to their new food and will also reduce the chances of digestive upset. Start by mixing 25 percent new food with 75 percent old food. Slowly increase the new food proportionately over the next 5-7 days until you are feeding 100 percent new food.
  • Q. What is a rotational diet? Can I do this with ACANA?

    Rotating between ACANA formulas prevents your dog or cat from getting tired of eating the same thing day in and day out, while offering them a great variety in proteins and fats. A good place to start is rotating by the bag – when you have finished one formula, your next bag will be a different recipe. The first time you introduce a new food for rotation, mix the food 50/50 just to make sure your pet transitions well to the new ACANA food. However, if your dog or cat is more diet-sensitive, do a full transition when introducing a new ACANA food – after that you can change at will.

  • Q. Do you have any feeding tips?

    We recommend that you feed twice daily. Simply divide the amount suggested on the feeding guide into two meals, spaced eight to 12 hours apart. You may need to adjust portions as you learn your pet’s ideal daily “maintenance” amount. These amounts may change over time as your pet ages. Always keep in mind that a lean dog or cat is a healthy pet.
    PLENTY OF WATER – About 70 percent of your dog or cat’s body is made up of water, which is vital for cell function and tissue lubrication. In fact, water is more important to your dog or cat than any other nutrient. Make sure fresh and clean water is always available.
    DON’T OVERFEED – Many dogs and cats have large appetites and will eat everything you feed them. As ACANA foods are highly palatable, you need to be careful not to overfeed.
    LOOSE STOOL – Many stool issues can be corrected by lowering the amounts fed during the day, as loose stool is a common result of overfeeding.
    WEIGHT GAIN – Obesity at any age can cause serious health issues. While all of our foods have feeding guidelines printed on the package, every pet is different and these guidelines are really just a starting point. Keep a close eye on your dog or cat’s body condition. If they look too thin, feed a little more. If they look to be carrying too much weight, scale back a little at a time.
    HUNGER – While your dog or cat may act hungry, their body condition is the best gauge of how much to feed. If you’re having problems, please contact us.
    TREATS – We all love to give our pets treats. However, treats should be given in moderation and should represent 10% or less of your pet’s daily food intake. The rest should come from a nutritionally complete feeding program. When using treats frequently, such as during training exercises, try to use small pieces.

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NUTRITION AND HEALTH

  • Q. Is a high-protein food healthy for my pet?

    Of course! As there are so many myths circulating about high-protein diets, this is probably one of the most common questions asked of our Customer Care team. Countless studies published over the last 15 years have clearly debunked the high-protein myth (often fueled by multinational and marketing companies that still produce or sell low-meat, low-protein foods). The truth is simple – high-protein diets are Biologically Appropriate for all breeds of dogs and cats. By better matching the natural diet and anatomical physiology of dogs and cats, higher-protein foods promote peak health and conditioning. Some of today’s pet foods are lower in protein and higher in carbohydrates (40-50 percent). As carbohydrates are not part of the natural diet, it should come as no surprise that they are not nutritionally essential (in any amount) for dogs and cats. Dogs and cats are evolved to derive their energy from animal proteins and fats, not carbohydrates. Want more information? Please see our White Paper, pages 26, 27 – Protein myths. Or check the “Myths of High Protein” study published by the University of Pennsylvania’s School of Veterinary Medicine. Please see our Library for more information on this subject.

  • Q. Does higher protein stress the kidneys?

    No. There is no study in science to show a higher protein diet has any negative effect on the kidneys of dogs or cats. Please refer to the articles in our Library for additional information.

  • Q. does ACANA promote urinary health?

    Yes. Due to the high meat content and low magnesium content, ACANA is naturally acidic and helps promote a healthy bladder. It is important that dogs and cats prone to urinary tract infections or developing urinary crystals are allowed all the fresh water they can drink to help flush the urinary tract and dilute the urine. ACANA is typically higher in protein and highly nutrient-dense, making additional water sometimes necessary to facilitate digestion. ACANA foods have a pH between 5.5 and 6, which is naturally mildly acidic and well-suited to the maintenance of healthy bladder function in both cats and dogs.
  • Q. is ACANA suitable for my large-breed puppy or dog?

    Yes. Our ACANA diets, featuring foods for all life stages, are appropriate for puppies as well. We recommend that you feed poultry- or fish-based diets such as Free-Run Poultry or Wild Atlantic to large-breed puppies until they are fully grown. The mineral content in our red meat–based diets is naturally higher and not best suited to the needs of growing, large-breed puppies. Keep in mind that the feeding guides for all life stages foods are for adults. As puppies require more energy we recommend that you increase the amounts fed. You’ll find instructions on the packaging, and for easy reference we’ve provided them here as well. For puppies from 1 ½ to three months old, feed twice the recommend adult amount for their current weight. From three to six months old, feed 1 ½ times the adult amount. From six to 11 months feed 1 ¼ times the adult amount. This will ensure that your puppy receives the nutrition needed to support healthy growth. If you would like to read more about the needs of growing, large-breed puppies, please visit our Library.

  • Q. Does high protein affect joint health OR SKELETAL DEVELOPMENT OF MY LARGE-BREED PUPPY?

    Research into the growth of Great Danes (Nap RC, The Netherlands) has shown that the protein level of a diet has no significant influence on skeletal development. High-protein intake does not result in increased risk for OCD (Osteochondritis Dissecans) or HD (Hip Dysplasia), and there is no effect on the development in the longitudinal growth of the bone. Additionally, while protein does not cause orthopedic problems, other nutrients can. It is not excess protein that causes joint problems but overfeeding, excessive mineral content, and genetics that can contribute to arthritic and orthopedic problems. Please note that most orthopedic and joint problems are inherited, but puppies and dogs that are overweight have a greater chance of increased pain and discomfort, and have a higher potential of developing orthopedic problems as younger animals and arthritis as older animals.

  • Q. Is ACANA suitable for my senior dog?

    Yes. While lower-protein diets have traditionally been recommended for senior dogs, this thinking has been roundly dismissed by recent science. As dogs age, a protein-rich diet is especially important for maintaining peak health. The relationship between carbohydrates and protein is an important factor in the diets of senior dogs. When protein is high, carbohydrates are low – in other words, high-protein diets are by nature low in carbohydrates. This is great for senior dogs as the last thing they need is an excessive amount of inappropriate carbohydrates, which are simply sugars. Please see our White Paper for more information on this subject.

  • Q. Where can I find carbohydrate content in the guaranteed analysis?

    Due to Association of American Feed Control Officials (AAFCO) labeling conventions, carbohydrate content is not reported on the guaranteed analysis. You can always determine the carbohydrate content of dry foods by adding the protein, fat, moisture, fiber, and ash from the GA, and then subtracting this sum from a total of 100%. This gives you an approximate idea of the total amount of carbohydrates present in the food. Carb = 100 – (protein + fat + moisture + fiber + ash) If you’d like to learn more about the specific carbohydrate content in our foods, or if you have any other questions about our Guaranteed Analysis, don’t hesitate to contact our Customer Care team.

  • Q. DO YOUR FOODS CONTAIN VITAMIN K3?

    No. Neither ACANA nor ORIJEN foods are supplemented with Vitamin K3.

  • Q. WHY IS THERE FISH OIL IN THE NEW ACANA SINGLES?

    The herring oil in our ACANA Singles foods provides a usable source of Omega 3s, DHA, and EPA. Omega 3s provide anti-inflammatory benefits and contribute to a healthy skin and coat as well as eye health. Even in diet-sensitive dogs, fish oil is typically not an allergen.
  • Q. ARE ACANA BAGS RECYCLABLE?

    At present, our packaging is not recyclable. We’ve spoken with our bag producer several times on this issue and have considered other bag producers. While there are lots of recyclable bags, none of them are appropriate for our products. This is due to the fact that we do not use chemical preservatives, so our bags need to form a complete barrier to protect your pet’s food from the outside environment. We would prefer to reduce our impact on the environment, but the technology just doesn’t yet exist for a product like ours. That will change as more and more pressure is placed on packaging producers, and we will continue to explore these opportunities.

  • Q. HOW CAN I FIND AN ACANA RETAILER?

    Our online store locator will help you locate retailers in your area.

  • Q. DO YOU OFFER A BREEDER PROGRAM?

    If you are a registered breeder in the U.S., we do offer a Breeder Program. You can apply to join our Breeder Program online.

  • Q. DO YOU OFFER A FREQUENT BUYER PROGRAM?

    In the U.S. we offer My Champion Rewards program through all our retailers. Each time you purchase a bag at your retailer, it is automatically recorded in the Astro program. After the purchase of 12 bags you will receive a 13th bag of equal or lesser value free from your retailer.

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